Miraya Events operates the BGCE Platform (www.bgce.in). This policy explains how we collect, use, and protect your information. By using our platform, you agree to this Privacy Policy.
What information we collect
When you browse
- Automatic data: browser type, IP address, pages visited, URLs
- Cookies: small files that help us improve your experience and keep you logged in
- You can disable cookies, but some features may not work
When you register or buy tickets
- Personal details: name, email, mobile number
- Transaction info: billing address, payment details, order history
- Your activity: feedback, messages, preferences
Optional surveys
- Contact info and demographics (age, location, interests)
- Used to personalise your experience
How we use your information
We use your data to:
- Process tickets and registrations
- Provide customer support and resolve issues
- Improve our platform and services
- Send event updates and confirmations
- Prevent fraud and ensure security
- Understand user behaviour through analytics
- Send promotional offers (you can opt out)
Who we share your data with
Our partners & affiliates
- To prevent fraud and abuse
- For marketing (only if you agree at booking)
Legal authorities
- When required by law, court orders, or subpoenas
- To protect rights, safety, or prevent illegal activity
Business transfers
- If we merge with or are acquired by another company
- The new entity must follow this Privacy Policy
We will not sell your personal data for marketing without your explicit consent.
Your rights under Indian law
You have the right to:
- Access a summary of your data
- Correct inaccurate information
- Withdraw consent for future processing
- Delete your account
To exercise these rights, email support@bgce.in.
Security & data retention
- We use strict security measures to protect your information
- Your data is kept only as long as needed for services or legal requirements
- We use secure servers when you access or change account info
Cookies & tracking
- Session cookies: deleted when you close your browser
- Persistent cookies: help you stay logged in
- Analytics: we track behaviour to improve our platform (aggregated data only)
See Cookie Settings for details.
Updates to this policy
- We may update this policy at any time
- Changes will be posted on this page
- Please check periodically for updates
- Continued use means acceptance of changes
Opt-out & contact preferences
Don't want marketing emails?
- Click "unsubscribe" in any promotional email
- Contact support@bgce.in to adjust preferences
Transactional messages (confirmations, tickets) cannot be opted out of.
Questions or concerns
Grievance Officer: Jayashree M.
Email: info@bgce.in
We're committed to resolving issues within legal timelines.
Legal compliance
This policy complies with:
- Information Technology Act, 2000
- Digital Personal Data Protection Act (DPDPA), 2023
- Other applicable Indian laws
We take your privacy seriously. If you don't agree with this policy, please don't use our platform.